frePPLe community
The google group frepple-users is the place for all your questions, discussions and feedback.To get notified about new releases and other news, please subscribe to the google group frepple-announcements.
Three levels of support are provided:
- Community support:
The community edition is fully functional and without any limitations. But it comes without any support or guarantee of any kind: you rely completely on your own skills and the mailing list. This support level is suitable for do-it-yourself projects, educational purposes, or a trial installation. - Standard support:
This support level is designed for enterprises wishing commercial support for their installation.
At an annual fee of 2000 euro, the standard support includes:- Guarantee to continue support the software throughout your maintenance period.
- Certified component stacks.
- Migration scripts between releases.
- Response time of less than five working days when reporting bugs.
- Enhancement requests weigh more important than community requests.
- Open Source assurance which offers full protection against copyright infringement claims.
- Enterprise support:
This support level is designed for companies requiring customized maintenance and support services, or for companies creating proprietary derived products.
Contact us to discuss your needs.