We've recently applied some changes to our pricing plans. The principle remains the same: we charge your subscription based on 1. your number of item per locations and 2. the modules you use.
On top of that, we've added a layer of support plans: Basic, Standard, and Custom. In fact, several of our customers asked for better clarity and transparency on our support policy, and we obliged. You can now select a plan that reflects your true needs from our help desk.
Note that this won't affect the price of our services like proof-of-concept, implementation, training, etc.
To our customers: until your current subscription expires, we've upgraded it to a Standard plan, courtesy of the house. 🙂 You'll be able to choose a support plan when your subscription is renewed.